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FAQ'sFrequently Asked Questions

The assembly of all our designs is very simple. The necessary screws and universal dowels are included. Please note the condition of the substrate and pre-drill the holes with a drill. Then insert the universal dowels and screw Flip Clip to the wall with a Torx T20 bit and the included screws.

If you need more information for the installation, do not hesitate and contact us.

We deliver throughout Europe with DPD and internationally with DHL. Over the years, these partners have proven to be very reliable for us. Within Austria, you will usually receive the delivery on the following business day. In countries like Germany, Italy, Switzerland, Hungary the shipping takes about 2-3 days. In all other European countries you can expect 3-5 working days. You can check the exact delivery status at any time with the tracking ID sent to you via e-mail.

Since we started selling Flip Clip (1990), we have seen – yes that’s really true – less than a handful break. That is why we dare with good conscience to give 10 years warranty on your Flip Clip.

After this time, due to external influences (such as temperature or solvents on equipment), the rubber compound of our Flip Clip can no longer perform as it did at the beginning. Due to this fact, we can no longer exchange Flip Clips that are older than 10 years and have problems with the rubber compound free of charge. If your Flip Clip is really damaged in any other way, do not hesitate to contact us. Even if your Flip Clip is already 20 years old, we will supply spare parts no matter how old.

Our webshop offers some payment options. Within Austria and Germany you can even simply pay on account. In the other EU countries you can pay via bank transfer, credit card or Paypal. Info: You can pay with your credit card on the Paypal site – even without having an account with Paypal. Try it – it is very easy.

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